I’ll offer up the 4 agreements from Miguel-ruiz. Again, not exactly what we need. But i see it as an example of a broadly applicable (encompasses all interpersonal interactions) and clear guide.
Be impeccable with your word
Don’t take anything personally
Don’t make assumptions
Always do your best
“Don’t take anything personally” is perhaps a little deeper than most drafting or working under policies like this generally want to go. But this is plain good advice for any interpersonal interaction. I’ve seem so many of the kinds of grievances that policies like this facilitate blown up into full scale administrative war when it really should have never been taken personally.
Sometimes people are assholes to others. It usually has a lot more to do with the asshole than the other.
A long shot at barking up the wrong tree, but having something like “Don’t take it personally” would make me very pleased.
Also, don’t make assumptions…
Are you sure that person intended to hurt you? Are you sure that you understand what they meant? Perhaps the other was simply not being impeccable with their word? Maybe a conversation to clarify would be better than administrating resolution?
Again as with not taking things personally, this turns the mirror on the accuser and the spotlight off of the abuser, which can be uncomfortable for the post modern liberal mindset. I understand. I just feel responsibility should always be evenly distributed, even in cases of clear cut wrong doing.